Information Services

Through Information Services (Fulfillment),
we provide centralized support for your
complex back-office operations.

 

At the Sakata Group, we provide comprehensive fulfillment services that cover all functions required by customers in industries such as ① cosmetics, ② electrical/industrial/medical equipment, and ③ pharmaceuticals/toiletries. We achieve this by expanding Information, Manufacturing, and Distribution services in addition to our Warehousing and 3PL services.

Service Menu

 

Information Service Concept

To realize SWGs, the Sakata Group provides high-quality Information Services (Fulfillment) that are “Beneficial for all three parties” based on the following three concepts.
 

Introduction to Information Services

Sakata Group’s “Information Services” integrate with 3PL services to centrally support or outsource complex back-office operations for client companies through the following functions and services.

Information Services

1. Logistics Consulting
In line with the six activities of logistics, we support your logistics improvements by planning SCM-wide efficiency measures and cost controls.

2. Web Ordering System
Order management between manufacturers, distributors, and salons in the cosmetics industry can be fully outsourced to us.

3. Promotional Materials: Web Ordering System
We provide a system to receive shipping instructions from client representatives via the web and ship promotional materials from our warehouses.

4. Delivery Cost Management System
By calculating accurate freight rates for auditing and billing, you can significantly reduce the time spent on invoicing and cost management reporting.

5. Multi-site Inventory Allocation Support System
Linked with 3PL services, this system efficiently supports inventory management across multiple locations for client companies.

 

Features of Information Services

The features of Sakata Group’s “Information Services” are as follows:

◆ Integrating Customer Service for Logistics Efficiency and Quality

By centralizing local office/warehouse operations into a dedicated “Information Center,” we achieve efficient inquiry handling and improve logistics quality at the warehouse level.

◆ Improving Transport Quality through Systems and Information Services

Utilizing our TMS for daily delivery management and centralizing inquiry data improves transport quality and enhances customer service for end users.

◆ Operational Efficiency through Outsourced Ordering (Inbound/Outbound)

By outsourcing ordering via our “New Web Ordering System” (supporting direct shipping), manufacturers can reduce costs and utilize existing distributor commercial flows efficiently.

◆ Efficiency Support via Information Systems Linked with 3PL

By providing Delivery Cost Management and Multi-site Inventory Allocation systems, we streamline freight management and inventory tasks across multiple locations.

◆ Logistics Improvement Proposals through Consulting

For industries such as ① cosmetics, ② electrical/industrial/medical, and ③ pharmaceuticals/toiletries, we propose practical improvements based on our high-quality logistics know-how.

 

Web Ordering Systems Integrated with 3PL

Sakata Group’s “Information Services” utilize our in-house “Web Ordering System” to smoothly handle order management between manufacturers, dealers (distributors), and salons.

 

Information Services & Transport Management

Our “Information Services / Transport Management” utilizes a Tracking Information Collection System to actively report delivery delays and handle shipping inquiries from destinations.

Information Center / Transport Management Overview

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