{"id":21518,"date":"2026-01-20T10:28:51","date_gmt":"2026-01-20T01:28:51","guid":{"rendered":"https:\/\/sakata-new.vareal.vn\/?post_type=service&#038;p=21518"},"modified":"2026-04-07T11:54:04","modified_gmt":"2026-04-07T02:54:04","slug":"kaizen03","status":"publish","type":"service","link":"https:\/\/www.sakata.co.jp\/en\/service\/kaizen03\/","title":{"rendered":"Sakata Group Initiatives for Logistics Quality Improvement"},"content":{"rendered":"<div id=\"other-lp\">\n<h2 id=\"lp-menu\"><span class=\"ez-toc-section\" id=\"Sakata_Group_Guidelines_for_Logistics_Quality_Management\"><\/span>Sakata Group Guidelines for Logistics Quality Management<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 class=\"type1\"><span class=\"bold\">&#8220;Continuous Operations Improvement&#8221; and &#8220;Customer Proposals&#8221;<\/span><\/h3>\n<ul class=\"list_01\">\n<li>Engage in continuous &#8220;Operations Improvement&#8221; at all business locations.<\/li>\n<li>If necessary, review traditional workflows from zero-base without hesitation.<\/li>\n<li>Provide constant proposals to all customers and partners.<\/li>\n<\/ul>\n<hr \/>\n<div class=\"lp-menu_title\">Service Menu<\/div>\n<div class=\"lp-menu\">\n<div id=\"arrow_u\" class=\"btn1\"><a class=\"link\" href=\"#lp-1\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/04\/num1_b.png\" \/>Initiatives for Improving Logistics Quality<\/a><\/div>\n<div id=\"arrow_u\" class=\"btn2\"><a class=\"link\" href=\"#lp-2\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/04\/num2_b.png\" \/>Winner of the Excellent Case Award 2009<\/a><\/div>\n<div id=\"arrow_u\" class=\"btn3\"><a class=\"link\" href=\"#lp-3\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/04\/num3_b.png\" \/>Introduction of Office Quality Initiatives<\/a><\/div>\n<\/div>\n<section><a id=\"lp-1\"><\/a><\/p>\n<h2 class=\"lp_big1\">\n<div class=\"left\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/04\/h2_num1_b-.png\" \/><\/div>\n<div class=\"right\">Initiatives for Improving Logistics Quality<\/div>\n<\/h2>\n<h3>(1) Analysis and Improvement through Numerical Data<\/h3>\n<div class=\"s_table\"><table class=\"tbl_p_01\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td>\n<p class=\"nolp\"><img decoding=\"async\" style=\"margin: 0 20px 0 0;\" src=\"\/wp-content\/themes\/sakata\/images\/img_qc_02.jpg\" alt=\"\" align=\"left\" \/>At Sakata Warehouse, each office sets identical operational scopes for each shipper. We compile and compare the number of occurrences and ratios of the following items across offices. This facilitates the analysis of causes and the implementation of improvement activities.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<p><b>\u2460 Warehouse Operational Errors<\/b><br \/>\nTotal count of operational errors within the warehouse. Errors discovered and corrected immediately before shipping are also counted.<br \/>\n<b>\u2461 Mis-shipping<\/b><br \/>\nTotal count of shipping errors involving incorrect items or quantities compared to the order (shipping instructions).<br \/>\n<b>\u2462 Transport Accidents<\/b><br \/>\nTotal count of occurrences of damage, soiling, delays, or losses during transport and delivery.<\/p>\n<h3>(2) Operations Improvement through PDCA Cycle<\/h3>\n<p>We continue operations improvement initiatives by running the PDCA cycle at the office and team levels.<\/p>\n<h4 class=\"type1\">\u2460 Plan<\/h4>\n<div class=\"s_table\"><table class=\"tbl_p_01\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<th class=\"arrow1\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/qc_pdca01.jpg\" alt=\"\" \/><\/th>\n<td width=\"65%\"><b>\u3010Setting Improvement Goals\u3011<\/b><br \/><b>\u3010Verifying Results through Continuous Activities\u3011<\/b><\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<h4 class=\"type1\">\u2461 Do<\/h4>\n<div class=\"s_table\"><table class=\"tbl_p_04\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<th class=\"arrow1\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/qc_pdca02.jpg\" alt=\"\" \/><\/th>\n<td width=\"65%\"><b>\u3010Kaizen Activities\u3011<\/b><br \/>\u30fbDrafting improvement plans \u30fbEnsuring correct operations<br \/>\u30fbCreating To-Do lists \u30fbCompiling monthly results<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<h4 class=\"type1\">\u2462 Check<\/h4>\n<div class=\"s_table\"><table class=\"tbl_p_04\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<th class=\"arrow1\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/qc_pdca03.jpg\" alt=\"\" \/><\/th>\n<td width=\"65%\"><b>\u3010Issue Identification and Analysis\u3011<\/b><br \/>\u30fbProposals for error prevention \u30fbImmediate response to errors<br \/>\u30fbPost-error cause investigation<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<h4 class=\"type1\">\u2463 Action<\/h4>\n<div class=\"s_table\"><table class=\"tbl_p_04\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<th class=\"arrow1\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/qc_pdca04.jpg\" alt=\"\" \/><\/th>\n<td width=\"65%\"><b>\u3010Verification of Improvement Results\u3011<\/b><br \/><b>\u3010Information Sharing of Identified Issues and Solutions\u3011<\/b><\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<h3>(3) Internal Awareness Reform<\/h3>\n<p>Sakata Warehouse actively works to raise internal awareness regarding quality management.<\/p>\n<div class=\"s_table\"><table class=\"tbl_p_01\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<th><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/qc_5s01.jpg\" alt=\"\" \/><\/th>\n<td width=\"65%\">\n<div class=\"ttl_01\">\u2460 5S Promotion<\/div>\n<p>We consistently instill thorough 5S practices within our warehouses across the company.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<div class=\"s_table\"><table class=\"tbl_p_01\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<th><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/qc_5s02.jpg\" alt=\"\" \/><\/th>\n<td width=\"65%\">\n<div class=\"ttl_01\">\u2461 Monthly Poster Displays<\/div>\n<p>Each month, we display posters focusing on items like &#8220;Sorting,&#8221; &#8220;Cleaning,&#8221; or &#8220;Greetings&#8221; to ensure thorough awareness among employees.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<h3>(4) Middle Management Employee Training<\/h3>\n<p>Sakata Warehouse provides education for middle management on standard management methods required to operate a logistics center.<br \/>\n(Training Examples)<br \/>\n\u2460 WMS (Inbound to Outbound) and inspection system standard operations.<br \/>\n\u2461 Understanding standard logistics productivity metrics and calculation methods.<br \/>\n\u2462 Profit and loss management methods for each shipper.<br \/>\n\u2463 Techniques for identifying improvement points and Kaizen methods in warehouses.<br \/>\n\u2464 Report meetings on 5S and quality management cases from each office.<\/p>\n<h3>(5) Quality Improvement Initiatives with Shippers<\/h3>\n<div class=\"s_table\"><table class=\"tbl_p_01\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<th><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/qc_kaizen06.jpg\" alt=\"\" \/><\/th>\n<td width=\"65%\">Sakata Warehouse provides regular feedback to shippers regarding 5S initiatives and quality improvement activities through visits and reports. This builds a system where we work together toward quality improvement through consistent communication.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<div class=\"lp-totop\"><a href=\"#lp-menu\">\u25b2 Return to Service Menu<\/a><\/div>\n<\/section>\n<section><a id=\"lp-2\"><\/a><\/p>\n<h2 class=\"lp_big1\">\n<div class=\"left\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/04\/h2_num2_b-.png\" \/><\/div>\n<div class=\"right\">Winner of the 23rd Excellent Case Award 2009<\/div>\n<\/h2>\n<div class=\"s_table\"><table class=\"tbl_p_01\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"65%\">\n<p class=\"nolp\"><img decoding=\"async\" style=\"margin: 0 20px 0 0;\" src=\"\/wp-content\/uploads\/2021\/07\/qc_priz01.jpg \" alt=\"\" align=\"left\" \/>Sakata Warehouse is honored to have received the 23rd Excellent Case Award at the &#8220;All Japan Logistics Improvement Case Study Convention 2009.&#8221; This award system recognizes outstanding improvement achievements in practical logistics. The convention serves as a platform where logistics professionals share &#8220;hints for efficiency&#8221; and &#8220;know-how&#8221; through presentations of improvement cases from the field.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<div class=\"s_table\"><table class=\"tbl_p_01\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"65%\">\n<p class=\"nolp\"><img decoding=\"async\" style=\"margin: 0 20px 0 0;\" src=\"\/wp-content\/uploads\/2021\/07\/qc_priz02.jpg \" alt=\"\" align=\"left\" \/>A key reason for Sakata Warehouse&#8217;s high evaluation was achieving logistics quality improvement through information systems, contributing to the initial goals of CS and ES. This was realized through shipping support systems that prevent picking errors and status management systems that handle order changes\u2014a root cause of mistakes.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<p>The photo above shows the award received. The photo below shows Mr. Watanabe giving a lecture titled &#8220;Quality Improvement Initiatives for CS.ES: Challenging Zero Logistics Errors through Information Utilization.&#8221;<\/p>\n<p class=\"txtright\">Date: April 23, 2009<br \/>Speaker: Masaru Watanabe, Deputy General Manager, Sales Operations Dept., Sakata Warehouse Inc.<\/p>\n<div class=\"lp-totop\"><a href=\"#lp-menu\">\u25b2 Return to Service Menu<\/a><\/div>\n<\/section>\n<section><a id=\"lp-3\"><\/a><\/p>\n<h2 class=\"lp_big1\">\n<div class=\"left\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/04\/h2_num3_b-.png\" \/><\/div>\n<div class=\"right\">Introduction of Office Quality Initiatives<\/div>\n<\/h2>\n<p>Sakata Warehouse ensures thorough quality management at each office. This fosters an environment where every employee on-site thinks proactively and innovates to drive improvements. Consequently, we continue to surpass the very high quality standards within the industry year after year.<\/p>\n<h4 class=\"type3\">Quality Improvement Case Study: Izumiotsu Office<\/h4>\n<h4>(1) Warehouse Data Analysis and Improvement Planning<\/h4>\n<div class=\"s_table\"><table class=\"tbl_p_01\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<th><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/qc_kaizen01.jpg\" alt=\"\" \/><\/th>\n<td width=\"65%\">We track current warehouse conditions through numerical data. By performing this monthly, we have established a system to identify trends and devise improvement measures.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<h4>(2) Quality Improvement Status through CS Activities<\/h4>\n<div class=\"s_table\"><table class=\"tbl_p_01\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<th><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/qc_kaizen02.jpg\" alt=\"\" \/><\/th>\n<td width=\"65%\">Every year, we quantify customer feedback and analyze trends to assist in developing further improvement measures.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<h4>(3) 5S Initiatives and Warehouse Inspections<\/h4>\n<div class=\"s_table\"><table class=\"tbl_p_01\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<th><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/qc_kaizen03.jpg\" alt=\"\" \/><\/th>\n<td width=\"65%\">We created an original 5S checklist that all staff members use weekly. Based on results, an internal committee performs further &#8220;Yellow Card&#8221; checks to ensure improvements are reported and standards are maintained.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<h4>(4) Displaying 5S Progress and Promotion Status<\/h4>\n<div class=\"s_table\"><table class=\"tbl_p_01\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<th><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/qc_kaizen04.jpg\" alt=\"\" \/><\/th>\n<td width=\"65%\">We display promotion status within the office to maintain awareness among all employees. Displayed items include:<br \/>\u30fbConsecutive days of &#8220;Zero Mis-shipping&#8221;<br \/>\u30fbLocation organization standards<br \/>\u30fb5S progress status<br \/>\u30fb5S Kaizen examples<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<h4>(5) Annual Activity Result Reports<\/h4>\n<div class=\"s_table\"><table class=\"tbl_p_01\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<th><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/qc_kaizen05.jpg\" alt=\"\" \/><\/th>\n<td width=\"65%\">We track the cumulative results of 5S initiatives annually. Thorough daily communication ensures that every on-site employee maintains a high awareness of quality improvement.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<div class=\"lp-totop\"><a href=\"#lp-menu\">\u25b2 Return to Service Menu<\/a><\/div>\n<\/section>\n<\/div>\n<p>&#8220;`<\/p>\n","protected":false},"featured_media":22562,"template":"","meta":{"_acf_changed":false,"_links_to":"","_links_to_target":""},"service_category":[522,533],"class_list":["post-21518","service","type-service","status-publish","has-post-thumbnail","hentry","service_category-3pl","service_category-533"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.sakata.co.jp\/en\/wp-json\/wp\/v2\/service\/21518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sakata.co.jp\/en\/wp-json\/wp\/v2\/service"}],"about":[{"href":"https:\/\/www.sakata.co.jp\/en\/wp-json\/wp\/v2\/types\/service"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sakata.co.jp\/en\/wp-json\/wp\/v2\/media\/22562"}],"wp:attachment":[{"href":"https:\/\/www.sakata.co.jp\/en\/wp-json\/wp\/v2\/media?parent=21518"}],"wp:term":[{"taxonomy":"service_category","embeddable":true,"href":"https:\/\/www.sakata.co.jp\/en\/wp-json\/wp\/v2\/service_category?post=21518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}